Ratings & Reviews
Your Review
Resident Reviews
|Recommended: YesThe Lofts at WF became my come and community 3 years ago. The staff is amazing and truly cares about the well being of their tenants I have never wanted to stay in a place more than a year until here. I will be transferring to my new loft next month and am thrilled to live here another year
response from property -Libby,
Thank you for sharing your positive experience. We are pleased to learn that our team has made a meaningful impact on your living situation and that you feel well cared for. It is encouraging to know that you have found a place you wish to call home for another year. Your satisfaction is our top priority, and we are grateful to have you as a valued member of our community.
Best regards,
The Lofts at White Furniture Management Team
|Recommended: YesLofts At Wf — Property and Staff are competent and helpful.
RP web Portal is poorly designed.
The customer interface is Not intuitive and difficult to use.
Seems to include everything and the kitchen sink, but not organized.
Suggest better group tasking into descriptive Tabs.
Example Dashboard Task Groups -
Lease Renewal containing all associated links.
Home Page with most used Tasks Grouped on Startup Page.
Also Blind Alley tasks - You can complete part of a task, but not all.
Larry,
Thank you for your positive feedback regarding our property. We greatly appreciate your input on the RP web portal. We apologize for any inconvenience you may have experienced and value your suggestions for improvement. We are committed to enhancing the user experience and will carefully consider your ideas for more intuitive navigation and organized task grouping. Our goal is to provide a seamless experience for all residents.
Best regards,
The Lofts at White Furniture Management Team
|Recommended: YesExcellent Customer Service — Excellent Customer Service. Professional ladies operating this community.
Dear Rodney Flynt,
We appreciate that you have posted a review of our community. We are pleased to hear that you are happy with the staff here. Our team works extremely hard to uphold a high level of customer satisfaction. If you have any other comments, please call us at (919) 717-0400!
Sincerely,
The Management Team at The Lofts at White Furniture
|Recommended: YesMove In — My site survey with Alexis was great. Alexis was friendly, courteous, and professional. I like all of the amenities offered on the premises. The move in to my apartment was good and so far I'm enjoying my stay and living conditions. I've met some friendly people and excited to be living here.
We are thrilled to hear about your positive experience with Alexis during the site survey. Our team strives to provide excellent service, and we are delighted that you are enjoying the amenities and your new home. We look forward to continuing to make your stay with us a pleasant one. Thank you for choosing to live here, Juan!
Best Regards,
The Lofts at White Furniture
|Recommended: Yes. — .
Jessica,
Thank you for your 5-star rating! We are delighted to learn that you had a positive experience within our community. If you have any feedback or suggestions, please do not hesitate to share them with us. We value your support and look forward to continuing to provide you with excellent service.
Best regards,
The Lofts at White Furniture Management Team
|Recommended: YesPartially Handicap Accessible — Great community, maintenance is amazing and FAST internal structures are beautiful, with multiple elevators. The external handicap accessibility is partial, none of the external doors have Handicap openers, the pool does not have a zero grade entrance, and the handicap apparatus for the pool does not always work. The designated handicap parking that is near a handicap entrance ramp is VERY LIMITED, and often non-handicap people are parked in the ones that are available. A physical tour is highly recommended for those who may need these accommodations.
Hi Natasha, first we are so happy that you enjoy your home at The Lofts at White Furniture. We understand some of your observations, especially about the door access. Because our exterior doors require key fob access, they are not set up to have the push button openers. We are adding several handicap parking spaces throughout the parking lot in hopes this will offer more convenience for those who may need them. We are monitoring parking, and encourage you to report any vehicles that are parked illegally to our office. Also, the pool lift chair is maintained regularly. If you find that it is not working, please let us know as soon as possible. Our maintenance team is fast at responding to all issues, as you mentioned. Thankyou for your feedback!
-The Lofts at White Furniture
|Recommended: YesGreat — Wonderful people and community to live
Hi Derek, thank you so much for that 5-star review! Glad you are enjoying your home!
-The Lofts at White Furniture
|Recommended: YesFirst Week At The Lofts — Everyone has been so kind to me and my daughters. We love it here and I'm excited that I get to call this place home.
|Recommended: YesMove In Review — This place is awesome. So close to downtown. Plenty of parking in beautiful spaces all around.
|Recommended: YesLibby Mcfeeture-New Tenant — Rented my loft as of 6 05 23.
Love it here. The office staff have been so very helpful from the time I started looking for a loft until my move in. I couldn’t be happier.
|Recommended: YesLove At First Sight — I thought the images online were for show. But it turns out that cameras cannot even come close to capturing the beautiful essence of this place. All info listed online is clear as day and everything was really easy in terms of moving forward and staff was extremely helpful with everything.
|Recommended: YesLove Living Here — Great neighbors, staff amenities
|Recommended: YesLong Term Tenant — I have had the pleasure to live here almost 6 years since it opened and I will stay forever. This truly is my home
|Recommended: YesEasy Transition To Apartment Life — Our family needed a place to live while we built our home. We had been dreading the transition from home to a small apartment life. We worried we wouldn’t be able to make it feel like home while we were in this transition period. We found out, however, that the property staff were eager to help and the other residents were welcoming. It has been a much easier transition than anticipated. We are thankful to have the opportunity to live in some of Mebane’s history for a short period.
|Recommended: YesThis Place Rocks — After 16 months I am enjoying living here. People are friendly and responsible. The staff is fantastic. I love my apartment. Thank You